Last Updated: 19th January, 2022

We are committed to protecting your Personal Data, which will be referred to as you ‘Information’ in future mentions, when you are using our website. This privacy policy explains how the Government of Montserrat collects, records, and uses information about you. It also explains the choices you can make about the way your information is collected and used. If you provide the Government of Montserrat with personal data through this website, it means that you accept this Privacy Policy.

All information will be held and used in accordance with the UK’s Data Protection Act 1998 (the “Act”). If you would like to read more about the “Act”, you can do so HERE.

If you do not agree to everything set out in this Privacy Policy, you should not use this website.

1. Continuity of Service

The Government of Montserrat makes no warranty or representation, express or implied, as to continuity of service. It reserves the right to suspend, terminate or otherwise alter access to some or all of the site’s services at any time and without notice. We update the Montserrat Customs and Revenue Service website periodically and can change or remove content at any time without notice.

2. Ownership of Website Content

The Government of Montserrat owns the copyright for all of the content on this website. The trademarks, logos, images, and service marks of GOV.MS and its Subsidiaries that are used on this website are and shall remain the exclusive property of the Government of Montserrat and its Subsidiaries and may not be used without prior written permission.

All content on this website is and shall remain the sole and exclusive property of the Government of Montserrat, except where a different owner has been specifically indicated. The Government of Montserrat hereby grants permission to any user of this website to download content only for personal use for non-commercial purposes. However, users may not alter, modify, reproduce, display, publish, post, transmit, or distribute any of the content found on this website without the express written permission of the Government of Montserrat.

3. Disclaimer of Warranties

The Government of Montserrat operates this site to inform users about the Customs and Revenue Department. The information contained herein is not intended as a substitute for qualified technical or engineering services and under no circumstances shall be deemed to constitute such services. Users should also note that Internet software including, but not limited to, browsers or even transmission problems can produce inaccurate or incomplete copies of documents when downloaded and displayed on a user’s computer

The Government of Montserrat makes no warranties or representations of any kind, whether express or implied, as to the validity, accuracy, or reliability of any of the content found herein or on any other websites linked to or from this website. Any and all information contained herein or in such other websites is provided “AS IS”.

4. Data Collection

When you visit our website (on a mobile device, tablet, or desktop), you may provide personal information, such as your name, address, email address, phone number, and so on. This information is collected when you:

  • Use our contact form
  • Pay for your property tax bill online

We also collect information about your device, including (where available) you IP address, operating system, browser type, the geographical information about your device, the pages that you visit on our website, and the date and length of your visit. This information is aggregated and does not identify you as an individual. This is done to improve your experience on our website.

By using this website, you agree to our data collection policy.

5. Cookie Policy

A cookie is a file which is downloaded onto your device when you browse websites. Cookies are used on websites that are visited to allow for the recognition of your device which enables us to provide you with the best, most relevant, experience.

If you use our website, it means you agree with our collecting cookies. You can set your web browser to allow, switch off or delete cookies on ours and other websites. In a few cases, switching off or deleting cookies might reduce the functionality of or stop you accessing certain websites (including our website).

We use cookies to:

  • Obtain statistics about how our “Site” is used (including which pages are visited most often and how users came to visit our “Site”);
  • Evaluate our “Site” performance; and
  • Help us make sure that the content and features on our “Site” are relevant for your future visits.
  • The cookies on our “Site” only collect anonymised information and these cookies cannot be used to identify you as an individual.

6. Data Use

The Government of Montserrat will ensure, to the best of its ability, that data received from this website is used appropriately. We use data collected in the following ways:

  • To process property tax payments
  • To contact users if the need arises pertaining to property tax payments made on the website
  • To make sure you get the best experience when using our website
We treat your information with the care and respect that we would our own. There are occasions when we may be required to share information with third parties. These include:

  • We may disclose information about you to third parties to process your Property Tax payments and to comply with the applicable laws and regulations.
  • We also have the right to disclose such information to third parties where there has been a complaint concerning your use of our website or where we believe that you have not complied with our Privacy Policy
  • We may also share such details with auditors or legal professionals to obtain professional advice. If we do this, your statutory data protection rights will be preserved.

If the police, a regulatory body, or a government authority requests to be provided with information in an investigation of suspected illegal activities, then we are entitled to do so.

7. Governing Law

As consideration for any use of this website, including merely accessing the website, you agree to be bound by the UK’s Data Protection Act 1998. You further agree to be subject to the jurisdiction of any of the courts of Montserrat for any dispute relating in any way to your use of this website.

8. Changes to These Privacy Policy

From time to time, we may revise this Privacy Policy to reflect new government initiatives, services, changes in the law or technology. Any changes we make to this Privacy Policy will be posted on this site, so that you are always informed of the latest version. We will also include the date of the most recent revisions at the top of this page.